Terms & Conditions

1. Overview

PCS Copilot (“we,” “us,” “our”) operates the website pcscopilot.comand provides personalized PCS (Permanent Change of Station) playbooks for U.S. military service members. By purchasing or using our product, you agree to these Terms & Conditions.

2. Product Description

PCS Copilot generates a personalized digital playbook based on the information you provide (rank, branch, dependents, origin, destination, and other move details). The playbook includes estimated entitlements, a suggested timeline, and a checklist tailored to your situation.

Your playbook is a digital informational product delivered instantly via a unique URL and email. It is provided free of charge. You are granted a personal licence to access and use this content; you do not acquire ownership of it.

3. Not Official Military Advice

4. Price

PCS Copilot is free. There is no charge to generate, view, or use a playbook, and no account or payment method is required.

PCS Copilot was previously sold as a one-time purchase. If you bought a playbook before it became free, it remains available to you at your original link and nothing about it changes.

You may voluntarily support the project through the support page. Any such contribution is a voluntary gratuity, not a purchase. It buys no product, unlocks no feature, and entitles you to no service. PCS Copilot is a sole proprietorship and not a registered charity, so contributions are not tax-deductible. Contributions are processed by Stripe, Inc. and are subject to Stripe's terms; we never receive or store your card details.

5. Refunds

There is nothing to refund. The playbook is free, so no purchase is made and no refund policy applies.

If you made a voluntary contribution and want it returned, email roger@pcscopilot.com and it will be refunded, no questions asked.

6. Accuracy & Limitations

We make every effort to ensure the information in your playbook is accurate and up to date. However:

• Entitlement rates (DLA, MALT, per diem, TLE, etc.) are based on the most recently published JTR and government rate tables at the time of generation. These rates may change without notice.
• Dollar amounts are estimates based on your inputs and publicly available data. Actual entitlements may differ based on your specific orders, local policies, and Finance office determinations.
• Timelines and checklists are suggested guides, not mandatory schedules. Your actual out-processing and PCS timeline may vary.

7. Limitation of Liability

To the maximum extent permitted by law, PCS Copilot and its operators shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from:

• Reliance on the information provided in your playbook
• Errors or omissions in entitlement calculations, timelines, or checklists
• Any financial loss resulting from missed entitlements, incorrect filing, or misunderstanding of your specific PCS situation
• Service interruptions, technical issues, or delayed playbook delivery

PCS Copilot is provided free of charge and "as is", without warranty of any kind. Our total liability for any claim related to it shall not exceed the greater of the amount you actually paid us (which is zero for a free playbook) or USD $50.

8. Intellectual Property

The playbook content, website design, blog articles, and all associated materials are the property of PCS Copilot. You may use your playbook for personal, non-commercial purposes. You may not resell, redistribute, or republish playbook content without our written permission.

9. Privacy & Data

We collect only the information needed to generate and deliver your playbook: your email address, move details (rank, branch, dependents, origin, destination, etc.), and anonymous usage analytics. We do not sell your personal information or share it with third parties for marketing purposes.

For full details on what we collect, how we use it, your rights, and the third-party services we use, see our Privacy Policy.

10. Governing Law

These terms are governed by the laws of the State of Texas, without regard to conflict of law provisions. Any disputes arising from these terms or the use of PCS Copilot shall be resolved in the courts of Bexar County, Texas.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of PCS Copilot after changes constitutes acceptance of the updated terms.

12. Contact

Questions about these terms? Email us at roger@pcscopilot.com.